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Live Help Hours:

  • Mon. – Fri. 8AM – 10PM EST
  • Sat. & Sun. 10AM – 8PM EST
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To ensure that your comments are routed to the right department and handled properly, please use one of the links below:
Contact Customer Service:
By Email:

By Phone: 1-866-235-5443
Mon. – Fri. 7AM – 10PM EST
Sat. & Sun. 9AM – 10PM EST

Contact Belk Rewards Credit Card
Customer Service:

Mon. – Sat. 8:30AM – 7PM EST
My Belk Rewards Credit Card
These links take you to our credit card partner. You will be asked to sign in to your account at our credit partner and this account might be a different username and password than what you set up for your account.
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